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Frequently Asked Questions

What is orientation and mobility (O&M) training?
• O&M training is designed to help individuals with visual impairments gain skills and confidence in navigating their surroundings independently and safely.

Who can benefit from orientation and mobility services?
• Orientation and mobility services are tailored for individuals with visual impairments, including those who are blind or partially sighted, of all ages.

How do I access orientation and mobility services in Ottawa?
• To access O&M services in Ottawa, you can contact local vision rehabilitation organizations, government agencies, or educational institutions that provide support for individuals with visual impairments.

What skills are covered in orientation and mobility training?
• O&M training covers a range of skills, including using a white cane, understanding and navigating public transportation, crossing streets safely, and developing spatial awareness.

Is orientation and mobility training only for outdoor navigation?
• No, O&M training also includes indoor navigation skills, such as maneuvering within buildings, locating landmarks, and using assistive technology for orientation.

Are orientation and mobility services covered by insurance or government assistance programs?
• Coverage varies, so it's essential to check with your insurance provider or relevant government agencies to determine the extent of financial assistance available for orientation and mobility services.

How long does orientation and mobility training typically last?
• The duration of O&M training depends on individual needs and goals. Some may complete training in a few weeks, while others may require more extended periods for comprehensive skill development.

Are family members involved in orientation and mobility training?
• Yes, family members are encouraged to be part of the training process. Involving family helps create a supportive environment and enhances the individual's learning experience.

Can orientation and mobility training be customized to specific needs?
• Absolutely. O&M training is highly individualized, addressing the unique needs, goals, and preferences of each person receiving the services.

Does Mobility Towards Independence provide services through the Non-Insured Health Benefits (NIHB) program, and is prior approval required?
• Yes, Mobility Towards Independence does provide services through the Non-Insured Health Benefits (NIHB) program. However, prior approval is required before initiating any services. It is essential to follow the necessary procedures and obtain approval through the NIHB program to ensure the smooth provision of services related to orientation and mobility, contributing to the individual's journey toward independence. For more information and assistance with the approval process, please get in touch with our administrative team who will guide you through the necessary steps.

How can I get more information or schedule orientation and mobility services in Ottawa?
• For more information or to schedule orientation and mobility services in Ottawa, you can contact local vision rehabilitation organizations, community centers, or relevant government agencies. They can provide details on available programs and connect you with trained O&M specialists.