Orientation and Mobility Services

My Community, Our Community.

We provide short-time assistance to individuals who require human guide assistance to complete certain mobility tasks. These tasks are not of repetitive nature and individuals may not want extensive training to perform them independently.

We also offer human guide training to neighbouring organizations and agencies who require assistance in accommodating employees who are blind or have low vision as well as helping travellers with vision loss.

In Ottawa, we view ourselves as a unified community, and if we are unable to address your concerns, we will do our best to direct you to the appropriate services within our community. Additionally, we actively refer our clients to community resources that can greatly benefit them in various areas.

The image is of a woman standing at a pharmacy counter. There are two other people standing behind her, one of whom is across the counter. The pharmacy counter has a sign that says “pick up” above. The walls are blue and there are several shelves filled with items across the counter. The woman has a bag slung over her shoulder and her head held forward focusing on something she is holding. Only her back is visible.

Registered NIHB Provider

"Are you or someone you know First Nations or Inuit and need help learning to travel safely with vision loss? MTI is now an NIHB-registered provider! Our certified specialists offer cane training, independent living skills, and community travel instruction at no cost to you. Contact us to start your journey to independence through Orientation and Mobility Training!"

✔ Orientation & Mobility Training

✔ Independent Living Skills for people with vision loss

✔ Covered 100% under NIHB – No cost to clients

“Helping Indigenous Communities Move Freely and Live Independently though Orientation and Mobility training”

Community Resources

Here is a list of resources for people with vision loss in Ottawa. Note that availability and services may change, please contact these organizations directly for the most up-to-date information

Canadian National Institute for the Blind (CNIB)CNIB -

Ottawa Office:
CNIB provides a range of services, including rehabilitation support, advocacy, and community programs for people with vision loss.

The Ottawa Hospital Rehabilitation Centre - Low Vision Clinic:
The Ottawa Hospital - Low Vision Clinic
- The Low Vision Clinic provides assessments and support for individuals with low vision to maximize their remaining vision.

Ontario Disability Support Program (ODSP) - Ottawa Office:
ODSP Ottawa - https://www.ontario.ca/page/social-assistance
- ODSP provides financial assistance and employment support for individuals with disabilities, including those with vision loss.

City of Ottawa - Accessibility Services:
City of Ottawa - Accessibility Services - https://ottawa.ca/en/city-hall/accessibility-services
- The city's accessibility services provide information and support for individuals with disabilities, including resources for those with vision loss.

Vision Loss Rehabilitation Ontario - Ottawa Region:
Vision Loss Rehabilitation Ontario - Ottawa Region - https://visionlossrehab.ca/en
- This service offers rehabilitation and training programs to enhance the independence and quality of life for individuals with vision loss.

Guide Dog Users of Canada (GDUC) - Ottawa Chapter:
GDUC Ottawa Chapter - https://gduc.ca/
- GDUC supports guide dog users and promotes the independence and rights of individuals who use guide dogs.

Canadian Council of the Blind (CCB) - Ottawa Chapter:
CCB Ottawa - https://ccbnational.net/shaggy/
- CCB advocates for the inclusion and rights of individuals with vision loss and offers community support through local chapters.

Ottawa Public Library - Accessibility Services:
Ottawa Public Library - Accessibility Services - https://biblioottawalibrary.ca/en/accessibility
- The library provides accessible materials and services for individuals with disabilities, including those with vision loss.

These resources cover a range of services, from rehabilitation and support to community engagement and advocacy. Individuals with vision loss and their families can explore these options to find the support and assistance they need in Ottawa.